Tag: Ocado
Ocado contact centre in Sunderland delivers the goods
Ocado contact centre in Sunderland delivers the goods
Ocado Retail, the world’s largest online grocery retailer, is to continue investing in the North East, after almost doubling its expected headcount at its customer contact centre during its first two years. The retailer, which is partly owned by Marks & Spencer, made headlines when it signed a 15-year lease on a new contact centre […]
Ocado Retail chief celebrates Sunderland team’s success
Ocado Retail chief celebrates Sunderland team’s success
Ocado Retail’s CEO, Mel Smith CBE, has spoken of the ‘huge significance’ of the firm’s Sunderland site, less than two years after the global grocer arrived in the city. With 300 full time employees already in post, less than 18 months since it opened a new base in the city centre’s Beam building on Riverside […]