A new, green era for financial, professional and business services
A new, green era for financial, professional and business services
A new, green era for financial, professional and business services

Rachel Burdis, Inward Investment Manager explores the evolution of the office-based financial, professional and business services sector (FPBS), including BPO, shared services and contact centres. North East England is well known for attracting global brands across FPBS.  The region’s highly skilled workforce, low cost base, and quality office space, all make the region an attractive […]

Raising the profile of the North East contact and shared services
Raising the profile of the North East contact and shared services
Raising the profile of the North East contact and shared services

Contact centre professionals collaborate to change perceptions and support sector growth  Representatives from some of the region’s largest contact and shared services operating in our region including Sage, Virgin Money, Home Group, Computershare and The AA came together yesterday for the inaugural ‘Changing Perceptions’ event; a new public and private sector initiative led by Newcastle […]

Guy and David Oct 2016 - Inward Investment
Showcasing our region’s outsourcing opportunities
Showcasing our region’s outsourcing opportunities

Next week, we’re off to showcase the North East as the prime location for shared services and outsourcing firms looking for a UK base.  We’re part of a Northern Powerhouse partnership attending the 17th European Shared Services and Outsourcing Week, a key event in the sector’s international events calendar. The acclaimed three-day event in Manchester’s […]