“The North East of England was selected by Balfour Beatty as it provided a skilled and flexible workforce and the best supply of buildings in the UK, suitable for the new facility.
We are thrilled with the team we have been able to build here. Their efforts have delivered significant benefits for Balfour Beatty.
Savings achieved in the first year following our move exceeded £15m and headcount has grown beyond initial estimates to around 450 as new Shared Services have been added.”
Construction giant Balfour Beatty relocated from London choosing Quorum Business Park in North Tyneside as the base for a new customer support centre called WorkSmart, creating over 450 new jobs for the region.
Within a year of opening, it reported a cost saving for the business of £15m.
Now processing 80% of the group’s UK business through transactional and advisory services, the office at Quorum has unified payroll, accounting and supply chain management, improving efficiency and making substantial cost savings for Balfour Beatty.
Balfour Beatty is a leading international infrastructure group providing innovative and efficient infrastructure that underpins our daily lives, supports communities and enables economic growth. Employing over 30,000 people across the UK, with capabilities in construction services, support services and infrastructure investments and a constituent of the FTSE 250 Index, Balfour Beatty works across the United Kingdom, Ireland, the United States, Canada and South East Asia. Balfour Beatty is a member of Constructing Excellence, the Business Services Association and of Build UK, comprising some members of the Confederation of British Industry.
Current projects include
- Crossrail Liverpool Street station and Whitechapel station tunnels project, due to complete in 2018
- Aberdeen Western Peripheral Route, due to complete in 2018
- HS2 lots N1 and N2, working as part of joint venture, with main construction work to start in 2018/9.