The North East is very important to our business. When we brought together Northern Rock and Virgin Money at the beginning of 2012 our ambition was to build a bank that makes ‘everyone better off’. Our highly-skilled workforce in the North East deliver our unique approach to banking to over three million customers and are an essential part of this ambition. Their professionalism and hard work has supported the creation of a strong, growing and profitable business and one of the best-rated retail banks in the UK for customer satisfaction. With over 2,000 people at our operational headquarters in Gosforth, they have been central to our success.
Virgin Money offers savings, mortgages, credit cards, current accounts, currency services, pensions, investments and protection products to customers across the UK.
Its business ambition is to make ‘everyone better off’ – this philosophy underpins Virgin Money’s approach to business by offering good value to customers, treating employees well, making a positive contribution to society and delivering a profit to shareholders.
Virgin Money believes in making managing money easier, helping people make the right choices, treating every customer as an individual, helping customers raise money for charity, using its expertise for good and recognising everyone as equal.
Headquartered in the North East since 2007, Virgin Money has over 2,000 people working in the region, with the majority based at its operational headquarters in Gosforth. The site covers a broad range of functions for the bank including customer service, finance, risk, IT, marketing, digital, commercial, legal and HR.