North East Contact Centre Awards 2019
The search is on for the region’s contact centre superheroes
The search is on for the region’s contact centre superheroes

Entries have now opened for the North East Contact Centre Awards 2018, which looks to recognise and reward the outstanding achievements of superheroes within the industry. The awards, which is now in its 16th year, will celebrate employees who have helped to shape the positive reputation of the industry in the region, as well as […]

Whitecap logo
Whitecap Consulting continues its regional expansion with new offices in Bristol and Newcastle
Whitecap Consulting continues its regional expansion with new offices in Bristol and Newcastle

Regional strategy consulting firm Whitecap Consulting has announced it is to open two new satellite offices in Bristol and Newcastle as it enters the latest phase of its regional growth. Established in 2012, Whitecap helps clients analyse, develop and implement growth strategies, supporting clients typically located outside London. Headquartered in Leeds, the firm expanded its […]

Contact Centre Awards 2018
WINNING STARS OF REGION’S CONTACT CENTRE INDUSTRY UNVEILED AT ANNUAL AWARDS
WINNING STARS OF REGION’S CONTACT CENTRE INDUSTRY UNVEILED AT ANNUAL AWARDS

Over 350 leading lights of the North East contact centre industry came together on Friday evening (2 February 2018) to celebrate the achievements of both frontline and support staff that has made North East contact centres the best in the world in 2017. Back for its 15th year and following record entries, the winners and […]

Accenture
Accenture Expands in Cobalt Park, North Tyneside
Accenture Expands in Cobalt Park, North Tyneside

Accenture plans to hire 60 people for its Newcastle operations by the end of its 2017 fiscal year, on Aug. 31, and is currently recruiting for the new roles, which will be based at its offices in the Cobalt Park.  The new positions, in the company’s Technology and Consulting workforces, will range from entry-level to […]

North East England – a powerful investment offer
North East England – a powerful investment offer
North East England – a powerful investment offer

With a potent combination of a highly skilled, cost competitive workforce and plentiful Grade A office accommodation, North East England Works for financial, professional and business services. Many of the world’s premier financial, professional and business services (FPBS) companies choose to call North East England home. A well-established and growing cluster of 17,500 companies including […]