A new, green era for financial, professional and business services
A new, green era for financial, professional and business services
A new, green era for financial, professional and business services

Rachel Burdis, Inward Investment Manager explores the evolution of the office-based financial, professional and business services sector (FPBS), including BPO, shared services and contact centres. North East England is well known for attracting global brands across FPBS.  The region’s highly skilled workforce, low cost base, and quality office space, all make the region an attractive […]

NRG and Newcastle United Foundation deliver career pathways into Contact Centre and Manufacturing event
NRG and Newcastle United Foundation deliver career pathways into Contact Centre and Manufacturing event
NRG and Newcastle United Foundation deliver career pathways into Contact Centre and Manufacturing event

Over 20 leading North East businesses recently gathered at St James’ Park to deliver a unique twist on a traditional jobs fair, helping to support the young participants of Newcastle United Foundation’s employability programme. This event gave participants the chance to take a closer look at the career pathways available in contact centre and manufacturing […]

Raising the profile of the North East contact and shared services
Raising the profile of the North East contact and shared services
Raising the profile of the North East contact and shared services

Contact centre professionals collaborate to change perceptions and support sector growth  Representatives from some of the region’s largest contact and shared services operating in our region including Sage, Virgin Money, Home Group, Computershare and The AA came together yesterday for the inaugural ‘Changing Perceptions’ event; a new public and private sector initiative led by Newcastle […]